The VALO Fit app is live — train anywhere, anytime.

Legal

Privacy Policy

Last updated: July 12, 2026

At VALO, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the VALO fitness app and website (fitwithvalo.com). By using our services, you agree to the practices described in this policy.


Health Data Utilization

The VALO app collects and processes health-related information such as workout activity, exercise logs, heart rate, and other fitness metrics. This data is collected only with your explicit consent and is used exclusively to deliver core app features, including fitness tracking, progress insights, and cross-device synchronization.

We do not share your health data with any third parties, and we do not use this data for advertising or marketing purposes. All health information is stored securely and access is limited to authorized VALO personnel only. We adhere to industry best practices to ensure the protection of your data.

If you choose to delete your VALO account, all associated personal and health-related data will be permanently deleted from our systems.


Account Deletion

To request the deletion of your personal information from our database, you can submit a request through your in-app settings or via the contact form on our website. For such requests, please write "delete my account" in the subject line, and include your first and last name and email address in the body of the message. Send your request to [email protected].

We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate administrative purposes. Please note that we will store communications you may send through the Service, as well as any comments you may post, and they may not be subject to modification or deletion.

You may also control the information that we collect through the settings in your browser or mobile device. You may configure your browser to reject cookies from our app and may adjust the settings of your mobile device to prevent the VALO platform from obtaining location information. However, please note that the Service may rely on cookies and location information to function properly, and some parts of the Service may not be available if you disable cookies.


Contact Us

If you have any questions or concerns about this Privacy Policy or how VALO handles your data, please contact us at [email protected] or by mail at:

VALO
PO Box 143687
Austin, TX 78714